Returns & Exchanges

At KITSCH, we want you to love your beauty essentials, which is why we offer a 90-day window for returns or exchanges on all eligible items. If you are not completely satisfied with your purchase, our hassle-free process ensures your self-care routine stays stress-free.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to locate your purchase.

• 2.
  Select Your Items

  Choose the specific products you wish to return or exchange and provide a brief reason for the feedback.

• 3.
  Print & Pack

  Download your prepaid shipping label, securely package your items in their original KITSCH packaging, and drop them off at the designated carrier.

• 4.
  Receive Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.